1. Overview

We want you to be completely satisfied with your purchase. If you are not satisfied with any product or service purchased from us, we offer a refund policy as outlined below.

2. Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• The refund request must be submitted within 30 days of the original purchase date

• The product or service must not have been substantially used or accessed

• For digital products, the refund must be requested before significant access or download

• The original proof of purchase (receipt or order confirmation) must be provided

3. Non-Refundable Items

The following items are generally non-refundable:

• Digital products that have been fully accessed or downloaded

• Services that have been fully rendered or completed

• Items purchased during promotional or clearance sales (unless otherwise stated)

• Custom or personalized items

• Items damaged due to misuse or negligence

4. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer support team at kanthraj.uvce@gmail.com

2. Provide your order number and reason for the refund request

3. Include any relevant documentation or proof of purchase

4. Our team will review your request and respond within 5-7 business days

5. Refund Processing

Once your refund request is approved:

• The refund will be processed to your original payment method

• Processing time typically takes 5-10 business days

• Your bank or credit card company may take an additional 1-2 business days to reflect the refund

• You will receive a confirmation email once the refund has been processed

6. Exchanges

If you wish to exchange a product for a different version or variant, please contact our customer support team. We will work with you to facilitate the exchange process.

7. Subscription Services

For subscription-based services, refunds are available for the current billing period if requested within 7 days of the charge. Refunds for previous billing periods are not available unless there was a billing error.

8. Exceptions and Special Cases

We reserve the right to deny refund requests that do not meet the eligibility criteria or that appear to be fraudulent. Each case will be reviewed individually, and we may request additional information or documentation.

9. Contact Us

If you have questions about our refund policy or need to request a refund, please contact our customer support team at kanthraj.uvce@gmail.com or call us during business hours.

Last Updated: April 20, 2026